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How to Find Reputable Web Designers & Developers

How to Find Reputable Web Designers & Developers

Since I started Monti Design eight years ago, I’ve been hired several times to perform project “rescues.” In a nutshell, these are engagements where I am asked to step in and get a stalled web project over the finish line after the original designer or developer flaked out and left a client hanging (and usually a little poorer). As a result, I’ve witnessed some appalling behavior from a small number of competitors — but for the most part, that sort of thing has been a rarity. However, in early April, I had back-to-back appointments with two prospective clients, and both had horror stories. One was reaching out to me for help and advice because their unscrupulous web designer was holding their domain name and website hostage without cause. The other recognized that he needed my services, but had been burned so many times that he was almost irremediably suspicious of me. “You need to realize that there are a lot of charlatans in your field,” he said. “Put yourself in my shoes. I may not know what I don’t know about what you do. That makes me vulnerable, and I’ve already been taken advantage of as a result.” Wow. Point well taken. Upstanding web professionals would do well to anticipate and alleviate such concerns when interacting with a prospect or pitching a solution. Beyond that, we ought to be willing to do our best to educate fellow business owners so they’re 1) equipped to find and hire reliable, competent web designers and developers, and 2) empowered to avoid getting ripped off. So, on behalf of all the hard-working, professional,...